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Service and Disabilities


We want you to be very happy with your Longridge purchases; if you are unhappy with anything, please do not hesitate to contact us to see if we can help.

All our mount cutters come with a no quibble guarantee and we also offer a full personal after sales service. If you would prefer, we would be happy to offer a full refund (excluding delivery costs) if you return your order within 14 days. If you need any additional parts, spares or accessories please use the accessories tab. Any uncertainties… do contact us to discuss by email or phone.


We have designed our products with as much attention as possible to provide maximum access for those with disabilities. With minimum operating force, high contrast colours, video and audio instructions, we hope that no one finds our products difficult to use.

For those who find lining up a pencil line difficult or with any hand or arm mobility restrictions, you might find the Signature system preferable. Due to the additional mountboard support provided, you may find it easier to use than the Autograph systems.

We aim to assist in any way we can and welcome any suggestions for improvements. Please feel free to contact us. Thank you.